Appointment Scheduler
Appointment setters schedule consultations between sales staff and prospective clients.
An Assistant Administrator, or Administrative Assistant, is in charge of carrying out day-to-day organizational tasks and facilitating efficient communication across an entire office or specific department.
They answer phones, manage office calendars, update databases and complete general clerical work and recordkeeping tasks. Assistant Administrators help their colleagues stay organized and effectively communicate internally with one another and externally with clients.
Some of the characteristics of a good Assistant Administrator are tenacity, resourcefulness and intuition. People who excel in Assistant Administrator roles are able to anticipate the needs of their colleagues and use that information to organize communications, company records and resources. They are natural problem-solvers and are flexible when handling new challenges. Good Assistant Administrators are also highly professional, friendly, outgoing and positive.
Appointment setters schedule consultations between sales staff and prospective clients.
Bill and account collection specialists try to recover payment on overdue bills by negotiating payment terms and schedules with debtors.
Customer Service Representatives help ensure that customers are satisfied with products, services, and features by providing helpful information, responding to complaints, and processing orders.