Pricing Plans

Only pay for what you need to scale your business.

Choose from weekly or monthly plans

30 hours/week

$ 270
00
per week
  • 6 hours per day
  • Monday-Friday
  • Includes 1 agent

40 hours/week

$ 360
00
per week
  • 8 hours per day
  • Monday-Friday
  • Includes 1 agent
Popular

35 hours/week

$ 315
00
per week
  • 7 hours per day
  • Monday-Friday
  • Includes 1 agent

120 hours/month

$ 1050
00
per month
  • 120 hours per month
  • Monday-Saturday
  • Includes up to 2 agents

160 hours/month

$ 1340
00
per month
  • 160 hours per month
  • Monday-Saturday
  • Setup Fee Waived
  • Includes up to 2 agents
Popular

140 hours/month

$ 1220
00
per month
  • 140 hours per month
  • Monday-Saturday
  • Includes up to 2 agents

All plans include these dynamic call center service features:

Features
Supported Languages
English
Appointment Setting (Google/Outlook/Calendly)
Unlimited Lead Uploads
Account Manager
Live Transfers
Recording Storage
Script & Rebuttal Support
Purchase DID Number
$20 per number (optional)
US & CA Additional minutes (click to dial system)
$50 VoIP prepayment starting at $0.0075/min to send/receive SMS messaging and $0.0130/min outbound calls $0.0085/min inbound calls. (optional)
Card Processing Fee
4%
CRM with workflow automation & reporting
$39.99/mo.
Agent Monitoring (with screenshots)
$9.99/mo. per agent (optional)

Need a customized solution?

We understand that every business has specific needs. For this reason, we offer add-on products and services that are designed to enhance your overall experience. Whether you need ongoing support, customized scripting, or additional services we have you covered. 

Frequently Asked Questions

No. You can cancel whenever you need to. Please note that your cancellation will go into effect the following week or month depending upon your selected plan type, and we’re not able to credit back or prorate unused hours. The initial payment +  setup cost will be due upfront, afterwards you will be billed weekly, every Friday for the weekly plan and once monthly for the monthly plans depending. 

Training sessions for each agent is billed at $5.00 per hour/per agent. Training can be conducted via phone, screen sharing, video conference, or via any method that is consistent with your current policies and procedures.

We track all of our agents via online time tracking software. The software features include screenshots of employee monitors which can be taken at whatever time interval you specify. The cost for online tracking is $9.99 per month/per agent.
* Screenshots are only taken when team members indicate that they’re working to eliminate privacy concerns.

Every business has specific needs. We can start scoping your needs right away. Onboarding for individuals and small teams typically begins within 2-5 days. Larger teams start according to an agreed upon timeline. It’s best to send in your entire to-do list and add to it as you need. 

New Horizon Virtual acts as an extension of your existing team and business structure. We provide both inbound and outbound calling and a variety of other services to help grow your business. 

The only difference is the minimum number of hours per week per agent. The minimum number of hours you can start with is 30 hours per week for hourly agents. Our goal is to provide whatever you need to grow your business, if you require a tasked based solution please contact us. 

Normal hours of operation are 9:00am – 6:00pm Monday through Friday, per US time zones, exempting federal holidays. If necessary, alternative or extended hours may also be arranged, including weekends and 1st, 2nd, and 3rd shift coverage.

We’ve built a team of college-educated remote workers in the Philippines who work to cover your business 24 hours a day, 7 days a week. Prior to your campaign launch, you will select the agents based on their recordings to make sure they sound good representing your business.

Yes. New Horizon considers all information related to your account as private and takes significant measures to protect it.

We have a multi-tiered approach to security, including IP restrictions, screen monitoring software, and the encryption of secure information. All employees handling client information sign non-disclosure agreements and are trained in data security.