Appointment setters schedule consultations between sales staff and prospective clients.
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Appointment Setters assist salespeople by calling prospects and scheduling meetings. One of the main responsibilities of an Appointment Setter is qualifying prospects, or estimating their chances of making a purchase.
They work for employers spread across most industries, especially those with dedicated outbound sales teams. Appointment setters also provide general customer and administrative support. They typically work in a call center or traditional office setting and report directly to a sales leader or team manager.