Billing & Collections
Bill and account collection specialists try to recover payment on overdue bills by negotiating payment terms and schedules with debtors.
Appointment Setters assist salespeople by calling prospects and scheduling meetings. One of the main responsibilities of an Appointment Setter is qualifying prospects, or estimating their chances of making a purchase.
They work for employers spread across most industries, especially those with dedicated outbound sales teams. Appointment setters also provide general customer and administrative support. They typically work in a call center or traditional office setting and report directly to a sales leader or team manager.
Bill and account collection specialists try to recover payment on overdue bills by negotiating payment terms and schedules with debtors.
Customer Service Representatives help ensure that customers are satisfied with products, services, and features by providing helpful information, responding to complaints, and processing orders.
A Data Entry Clerk, or Data Entry Specialist, is responsible for inputting data and making changes to existing data figures in digital databases.